Tommy Winther

twenty-first century code monkey

Kategori: Rants

tvglad og YouSee streams

Jeg får rigtig, rigtig mange spørgsmål om en addon som åbenbart kaldes tvglad, men som åbenlyst er en hacket kopi af min Stofa web-tv addon. Jeg får også rigtig mange spørgsmål om hvordan man afspiller streams som ender på yousee.tv – og pudsigt nok er det præcis de streams som findes i tvglad.

Det kræver ikke meget tankeaktivitet eller associationer for at tænke sig til hvorfor en hacket addon og/eller yousee.tv streams pludselig skaber så meget interesse…
Nu har jeg som bekendt YouSee TV og bredbånd så problemstillingen rammer ikke mig, jeg bruger jo bare min YouSee web-tv addon som giver adgang til live TV uden jeg skal rode med streams eller addons downloadet fra suspekte websites.

Personligt turde jeg ikke bruge de ting. Når du streamer fra yousee.tv kan YouSee jo se din IP adresse og kan formentlig let se om du burde have adgang! I har nok heller ikke checket addon’en for hvad den reelt laver, potentielt kan den gøre alt muligt skidt på din PC. Der er ikke de samme garantier når man henter fra suspekte websites som når man bruger XBMC’s officielle repository.

Og hvis i skulle være i tvivl – så hjælper jeg ikke med tvglad og disse streams – og jeg svarer ikke på spørgsmål om dem! Heller ikke selvom i skriver direkte på mail til mig!

Julegave kaos – del 2

Så er julen veloverstået og den værste mavepine har lagt sigt. Desværre mangler jeg stadig at give tre gaver. Inspiration sendte godt nok en pakke til mig som ankom den 23. december, men mere om den senere.

Som jeg skrev om tidligere så modtog jeg den første pakke den 22. december. Samme aften modtog jeg to mails fra Inspiration. Den første med en enkelt linje tekst “Kære Tommy Winther” samt en faktura på PDF, som indeholdt de to varer jeg havde modtaget tidligere samme dag. Fair nok – jeg har ikke betalt for noget jeg ikke har modtaget. Lidt senere modtager jeg så nedenstående mail, hvorefter jeg ganske enkelt ikke aner om jeg vil modtage yderligere fra Inspiration. Deres kundeservice lovede mig jo at få sendt de sidste tre ting afsted samme dag.

Kære Kunde,

Tak for din ordre til Inspiration.dk.

Vi har haft så stor succes med idriftsættelsen af vores nye web butik, at vi er udgået for nogle varer, og desværre ikke har fået dem på lager igen, så vi kan levere inden jul.

Derfor må vi desværre sige, at nogle varer er udsolg vi sletter derfor denne vare på din bestilling. Såfremt vi ikke kan opfylde ordre annullere vi den og refundere dine penge.

Det er muligt, at varen kan findes i enkelte af vore butikker, men vi har ikke kunnet finde den i lagersystemet.

Vi sender de resterende varer til dig i dag. Ønkser du ikke ordren kan du blot nægte modtagelse og vi refundere dine penge når pakken kommer retur.

Vi beklager hvis dette måtte afstedkomme ulejlighed for dig.

Med ønsket om en glædelig jul,

Det er især linjen “Vi sender de resterende varer til dig i dag” som gør mig forvirret, fordi de starter med at skrive at varerne ikke findes i deres lagersystem. En anden ting som pisser mig af er at de sender sådan en mail en uge efter jeg bestilte varerne og så to dage før jul. Jeg så først disse mails tidligt den 23. december og på det tidspunkt havde jeg egentlig givet op og regnede ikke med at få mere fra Inspiration eller at få købt gaverne andet steds, så vi pakkede vores tasker og tog afsted på juleferie.

Efter juleferien finder jeg så en hilsen fra Post Danmark, de har en pakke til mig fra Inspiration. Mit håb steg en smule, men det er svært at være optimistisk efter sådan en omgang. Jeg fik så hentet pakken i dag og umiddelbart kunne den godt indeholde de tre resterende varer. Jeg fik flået pakken op og det viser sig så at den indeholder en enkelt gave samt et kort til en der hedder Theis. “What the fuck?” tænker jeg lige inden jeg også flåede gaven op – det viser sig at være nogle ølglas som vi overhovedet ikke har bestilt.

Jeg er stadig lige så målløs som før jul. Jeg kan vist roligt sige at vi aldrig handler i Inspirations webbutik igen og jeg kan kun anbefale andre også at holde sig væk.

Hvis du synes min historie lyder lidt for usandsynlig så prøv og tag et kig på Trustpilot 🙂

Julegave kaos

Så troede jeg lige jeg skulle være smart og købe alle julegaverne på nettet i år. Tanken om at kunne slippe for kaoset i Storcentret og Bilka er svær at give slip på, så jeg fandt dankortet frem og tastede løs på diverse webbutikker. Det gik også fint hos langt de fleste butikker, men hos Inspirations webbutik gik det galt.

Vi bestilt nogle gaver den 15. december, inden sidste bestillingsdag, som var den 17. december. Vi fik en fin bekræftelse med det samme og alt var i orden. Næste gang vi hører noget fra dem er så i går den 21. december, hvor jeg får tre ens mails a’la dette:

Kære Tommy Winther

http://www.postdanmark.dk/tracktrace/TrackTrace.do?i_stregkode=XXXXXXXXXX&i_lang=IND&sourceurl=http://www.postdanmark.dk/tracktrace/

inspiration@inspiration.dk
www.inspiration.dk

Jeg undrede mig lidt over det begrænsede indhold, men der var trods alt track and trace information, så på det tidspunkt tænkte jeg ikke videre over de tre mails som sikkert bare var en svipser i juletravlheden. I dag kom posten så med min pakke, desværre har Inspiration bare fucket up på det groveste. Kun 2 af de 5 bestilte varer var med i pakken! Hvordan fanden kan man sende en halv levering afsted og ikke give kunden besked! Hvordan kan man pakke en halv forsendelse og så ikke gøre yderligere. Jeg er målløs! 😡

Jeg ringede straks til Inspirations kundeservice, men fik blot en standard besked om at der ikke var yderligere personale til at tage opkaldet hvorefter linjen blev afbrudt. Hvad fanden skete der lige der?! Jeg prøvede igen nogle gange og kom til sidste igennem efter 8-10 mislykkede forsøg – eller det vil sige, jeg blev sat i kø som nummer 9. Efter yderligere 20 minutter kom jeg så endelig igennem, men det var begrænset hvad de kunne hjælpe med. De synes selvfølgelige det lød meget mystisks, men var meget behjælpelige. Jeg fik valget mellem at få pengene retur for de manglende varer eller at få kundeservice til at sende de manglende varer… Jeg satsede, så må vi se om der er gaver til hele familien på torsdag.

Fandme længe siden jeg har oplevet en så elendigt betjening fra en webbutik. Det tyder på vi må ud i de rigtige butikker næste år – eller måske prøve lykken hos Imerco eller Kop & Kandes webbutikker.

Fedest…

Så gik min telefon i stykker for fjerde gang. Mon ikke snart Telmore vil bytte den til en ny eller give mig pengene tilbage. Det er ret ensformigt ikke at have sin telefon.

Jeg var ellers lige ved at blive optimistisk, den har virket i næsten 3 uger – men det tog selvfølgelige også over en måned at reparere den sidste gang…

Kunne være man skulle anskaffe sig en Android telefon, men deres kamera stinker vist rimelig meget i forhold til min N82. Hmm. Dilemma, dilemma.

Update: Jeg er åbenbart ikke den eneste der har problemer med Telmores reparationer.

Fortravlede Telmore

Tja, så er der gået yderligere to uger siden jeg brokkede mig over Telmore og min manglende telefon. Den 13. august skrev de ellers at den blev sendt afsted dagen før:

Jeg kan se at telefonen bliver sendt til:
(min adresse)

Den er lagt til afsendelse igår, så du skulle meget gerne modtage den snarest.

Jeg har så gået og holdt lidt øje med posten, men han har ikke rigtig haft noget med til mig. Jeg synes jo Telmore fortjener at jeg lader dem tvivlen komme dem til gode, men der var ingen telefon i dag så jeg kontakte dem igen:

Telefonen bliver desværre først sendt afsted fra os idag.
Dette skyldes travlhed, og det beklager jeg selvfølgelig.
Jeg har derfor rykket for den, og vi sender den med t&t:
(t&t nummer)

Så jeg ved næsten ikke om jeg skal have ondt af dem, de må have så frygtelig travlt derinde at de ikke har tid til at sende post afsted – eller også er det bare deres standard unskyldning. Jeg har i hvert fald hørt den et par gange efterhånden…

Og hvad siger Post Danmarks track and trace så? Tja, “Der er ikke fundet oplysninger om forsendelsen“. Mon den kommer i morgen?

God vs. dårlig kundeservice

Min telefon gik i stykker i starten af maj måned. En Nokia N82, som pludselig gik i baglås med et “blank” display. En times tid uden batteri og strøm, og der var som regel lidt liv i den igen, dog i begrænset tid. Telmore, som jeg købte telefonen af i sin tid, var behjælpelige med en retur label og telefonen blev sendt til reperation.

Omtrent to uger senere fik jeg telefonen retur med besked om at displayet var skiftet, hvilket umiddelbart lød underligt da det havde virker fint, og det gik da heller ikke bedre end at telefonen gik i baglås igen i løbet af to dage. Historien gentager sig med andet reparationsforsøg, Telmore ved tydeligvis ikke hvad der er galt med den. Tredje gang ryger telefonen så til Nokias værksted med krav om ombytning til ny.

Alt dette er for så vidt fint nok, hvis så bare Telmore gav mig besked om hvad der skete undervejs. Under hvert reparationsforsøg har jeg intet hørt fra Telmore, hvilket vil sige 2 ugers “radio silence” per gang. Ved tredje reparationsforsøg har jeg rykket Telmore for svar flere gange og jeg får stor set samme svar hver eneste gang: “Du må have lidt tålmodighed og afvente svar“. Det gør jeg så nu mere eller mindre på tredje måned. Yderst utilfredsstillende!

I stærk kontrast

Min xbox gik uheldigvis i stykker på min fødselsdag, gæster må have været for hårde ved den 🙂 På Xbox Support hjemmeside bestilte jeg en reparation og fik tilsendt en UPS retur label per email. Til forskel fra da min først xbox gik i stykker skulle jeg selv fremskaffe en kasse, fair nok. Pakken blev afhentet mandag den 20. juli og via Xbox Support side kunne jeg følge step-by-step hvor pakken befandt sig, hvor langt den var nået gennem reparationen, samt hvor den befandt sig på vej hjem. Et meget simpelt interface der hele tiden gav mig information om process, samt de vigtigste ting per email. Xboxen var tilbage i repareret tilstand tirsdag den 28. juli. Yderst tilfredsstillende!

The story of my new TV

This post may look like fiction to the untrained eye, but these events did in fact take place during the past two months.

I had planned for a long time to get myself a new flat screen TV during January this year, so early January I sold my old TV. About a week later I had done enough browsing and decided on the Philips 37PF9731D, and as I always do, I checked the pricelisting sites to find the cheapest place to buy. Tape Connection in Århus was the chepeast with an actual real life store, so I decided to order from them.

The order went well and after a couple of days I was notified that they were out of stock, but would be able to deliver about three weeks later. Dammit, I thought, but I was prepared to wait since the price was reasonable.

Three weeks pass and I was contacted by Tape Connection. Now they did not want to sell me the TV becuase they experienced too many issues with this specific model (See previous post). My initial reaction was something like “*!@#$, are you kidding me?!“, but after a little thinking I ordered the 32PF9731D instead – and this is where the real fun begin!

As with the first order I receive a delivery date notification, which in this case is in one to two days, since the TV is in stock. After a week with no futher messages from Tape Connection I send them an email asking what’s going on. I receive no reply. A couple days later I call them. And I call them. And I call them. And I… well I think you get the point. They don’t answer, except for one time where I got through, but apparently to a mobile in someones pocket, since all I got was noise and no response. After trying to reach Tape Connection 8-10 times via phone and several via email, I come to the conclusion that I really don’t feel like doing business with them. Since I couldn’t reach them on the phone. I sent them yet another email to cancel the order.

At this point I check the pricelisting sites again I find laptops.dk to be even cheaper than Tape Connection. Since laptops.dk is a netshop I call them to check on what to do if I have issues with the TV and suchs, but it’s no different that if I had purchased the TV in a real store. I order the TV around 4PM and received in the next day around noon. Speedy delivery indeed! So a little over a month after I sold my old TV, I receive my new TV. Good thing my Xbox was broken in that time period as well or I would probably have had a psychic breakdown 🙂

Unfortunately the story isn’t over with Tape Connection. The next week they notified me that they had sent me the 32PF9731D TV. I call them immediately, they are a little puzzled, but accept that I want to cancel the order. Conclusion to this little predicament: They don’t read their mail. However they already withdrew the money from my account. The next day they transfer the money back, the only problem is they transfer the amount for a 37″ TV instead of a 32″ TV, which is approximately 50% too much. Since I’m an honest man I call them to tell them about the error. I get their accountant; she’s absolutely clueless. She immditaely thinks they owe me money. I explain it to her, but she keeps mixing up my two orders. After several minutes of me explaining, she reiterates what I told her and she got it all wrong. At this point I’m seriously considering hanging up the phone and just keeping the money, since they would probably never find the error anyway. But after a couple more minutes of explanation, we decided that I should simply transfer the difference between the two prices back to them.

This concludes the Tape Connection purchase expirence so far. In case you were in doubt, I highly recommand you do not order from them. Still, I have read about people that are satisfied with Tape Connection, but let’s just say I’m definitely not and let’s stop right there. At this point in time I’m just wondering if they are going to mix up the orders again and withdraw or transfer more money from/to me. I hope not.

If you understand Danish, you can read more about the reasons and issues with the Philips 37PF9731D on recordere.dk. I believe this is the reason why Tape Connection didn’t want to sell me the TV and judging from their website they don’t sell Philips TV’s at all anymore. Currently my TV shows no sign of these issues, but in case they show up it’s just a matter of calling Philips anyway, and so far it’s been the TV of my dreams. 1080 HD input from the 360, 720 HD input from the media center (which this post is written on :)), ambilight, dual tuners, UPNP capable media browser, instant Text-TV and all the other stuff. I highly recommend it!

There’s a brilliant review at LCD Reviews and the Philips website has more information.

Video games and crappy load times

…or Burnout Revenge for the Xbox 360 in review.

I got hooked on the Burnout series with the third incarnation for the original Xbox, namely Burnout Takedown. It’s a killer game and the multiplayer part is great. (With only a little load time between each race if you use the Retry option to play the same track.) I never played much Burnout Revenge on the orignal Xbox, the graphics was too confusing for the low resolution especially in the multiplayer part and I really wanted to wait for the Xbox 360 version.

I got the 360 version a short while after the release and have played through most of the World Tour part by now. It sports addicting and fun gameplay but the load times is unfortunately taking away some of the fun.

In the single player part of the game it is somewhat bearable, since you’re just one person waiting and in theory you can do other stuff while waiting. The waiting is usually in the range of 30-40 seconds or at least that’s what it feels like. I can watch a bunch of commercials before the game has loaded. The load time is no different if you start a new game or restarts a track. This is very annoying when you are trying to beat the time in a Burning Lap event, since if you crash you have no chance at beating the clock, so you might as well restart and wait once again.

This is not acceptable, but all in all ok, the graphics are nice and stuff like that, but consider how much time you waste waiting on your console just loading stuff. It annoys me. At this time I have played around 15 hours of Burnout Revenge. How much time was spent waiting on the darn this loading? I seriously don’t want to know.

What’s even worse is during the multiplayer part and to some extend the single player part (if you achieve a higher rating) and this is the part I really hate! You are forced to return to the menu for the darn game to save in single player and for no apparent reason in a multiplayer game! This fucking blows! In single player there is the reason for saving the game, but in multiplayer there is no reason what-so-ever. There is absolute no excuse, this is purely bad UI design by the developer!

Anway, it easily takes 5-10 seconds to load the menu and save the game. Then you can start the process of selection your game type, choose vehicles, etc. and wait for the game to load once again. This quickly consumes two minutes between each game – compare this to the actual amount of time you play a track before you have to return to the menu. The ratio is fucked up – and it removes the fun in multiplayer gaming. For this sole reason I’ve only play around three multiplayer sessions. We just can’t the loading times.

I don’t understand why Criterion didn’t opt to use the harddrive in the 360. It must be able to speed up the load time significantly. I don’t accept the reason that the harddrive is not present in all console. As far as I know other games can do this, so why can’t Burnout Revenge. If Criterion doesn’t do at lot better with the next game in the Burnout series, they have certainly lost a supporter. The happy consumer in me they already lost…

Logitech driver rant

Recently I had the pleasant task of reinstalling Windows. Long story short, I needed the Media Center capabilities for my Xbox 360. I will probably talk about this some other time. Anyway, after numerous reboots – we are talking 10+ – to have a basic Windows MCE running with the latest security patches, Danish language pack, etc. I reached the point of installing all my additional hardware not installed by Windows. Most things are O.K. and requires a small driver download and a quick install, but the dreaded Logitech QuickCam Messenger driver is a joke. It’s 33 megs in size, granted the driver for my ATI graphics card is quite big as well, but it actually adds some useful functionality.

It’s not so much downloading the 33 megs that bothers me, with broadband it doesn’t take very long. No, it’s the options you get when installing this so-called “driver”. The required disk space is a whopping 70+ megs! What is this? Clearly must be a joke.
Anyway, when asked where I want to perform a typical or custom installation, I chose custom – it surely must be possible to not installed at least some of the junk (or utility applications if you will). And here is the fun part. I was able to deselect the driver, and that’s it. The required disk space was lowered to about 50 megs – but why would I install the damn thing without the driver, that’s why I downloaded this thing anyway.

I continue with what seems to be a “typical-custom” installation and when it finally completes, Windows needs to reboot once again. After the reboot I have a ton of new Logitech applications plus a Windows Explorer extension for something called My Logitech Pictures (or whatever) and all I wanted was a driver so I can use my webcam with messenger.

At this point I was kind of pissed off and went straight for Add/Remove programs. To my big surprise there was two installed Logitech application: Logitech Camera-driver and the other I can’t remember the name of, but it was quite clear that this second one contained all the junk, so I quickly uninstalled it (and had to reboot – suprise!)

Now all is fine and dandy. The webcam works and I don’t have all the Logitech applications I didn’t want in the first place. Why oh why couldn’t I just get the option when installing. I guess this teaches me not to buy Logitech products again – at least webcams, since I really like the keyboard I’m typing on right now and it’s also a Logitech product 🙂

Once again I have been confirmed in my choice of using Ubuntu Linux as my primary desktop is not a bad one!

© 2019 Tommy Winther

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